Namita Parshotam

Namita Parshotam

Senior Consultant

Namita currently conducts User Research with Inland Revenue’s customer base to ascertain whether enhancements to the system are in line with a balance of what customers expect, need and want.

Core capabilities

A passionate Business Analyst, Namita particularly enjoys working with the business to define opportunities and understand problems while staying true to constantly adding value. Understanding and catering for users is at the heart of any system and involving them throughout the process keeps the product honest.

Career highlights

  • Business Analyst Manager Bytes Universal System
  • Business Analyst Standard Bank South Africa
  • Business Analyst First National Bank of South Africa

By engaging users throughout a project, you co-design the system with the user which will effectively deal with several prominent project issues, such as missed requirements, usability issues, adoption of the system and ensuring the system meets the user’s needs.

Namita’s Thoughts and Recommendations

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