Anne Davidson

Anne Davidson

Senior Consultant

Anne's focus is on understanding business and customer needs and ensuring design-business processes, systems or services meet the needs of the business and provides a positive customer experience.

Core capabilities

Anne's core skills include objective elicitation of business or customer expectations using 1:1 interviews, workshop facilitation and survey techniques, the analysis and presentation of research outcomes and process mapping and/or system design recommendations.

Career highlights

  • Contract Business Analyst NZ Post, Ministry of Education, NZTA, Ministry of Justice
  • Business Systems Analyst Fonterra
  • Business Systems Manager P&O Nedlloyd

By focusing on the principles of Lean Business Analysis, we can ensure customer experiences – particularly digital ones – are easy, efficient, and repeatable. The core skills of a Business Analyst – to question and elicit information, understand need and delivering improvements through process and service design – are critical to any successful organisational change.

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