Critical systems and your core data depend on rapidly ageing technology and yet your business model must move ahead at pace to meet new, complex demands from multiple channels and types of user.
How do you improve the legacy technology and start doing new things with new technology and methods at the same time? It's time to start removing the organisational silos as well, but that's tough when the core seems to need very different approaches, people and skills to keep it running well.
Engage people, processes and technologies in new ways to deliver business value faster, measure performance and continuously improve
We draw on the following techniques:
Build, deployment and test automation, Infrastructure as Code, platform provisioning, configuration management, delivery architecture, Continuous Delivery pipeline, Specification By Example, Test Driven Development, version control, artifact management and versioning, release automation, monitoring and analytics.
To deliver constantly improving digital services that end users or customers love and have conversations about is a great achievement and something to be immensely proud of. To do that and look at what might happen next in your market and be ready to disrupt yourselves with a radically new product or business model is the real peak of digital business performance.
Some organisations are born digital. For them, it’s not a case of needing to transform themselves from a pre-existing, non-digital state, but to focus on the essential parts of being digital. More
With Innovation sounding like a great idea, we’d all support it within our organisations. Staff want to know they’re supported in being creative and looking for innovative ways forward. It’s a no-brainer in many ways, but to create the conditions for innovation to become part of the new ‘business as usual’ takes framing and sponsorship.
We see patterns of adoption of innovation methods that create real change. We also see anti-patterns where innovation is a spike of excitement and activity and brings little ongoing change. More
Organisations that deliver excellent digital services have generally achieved a high degree of business Responsiveness that enables them to turn on a dime. They also truly understand the Relevance of their current offering for its audience, while also being able to Innovate to imagine a future state and disrupt their business model before their competitors.
Responsiveness runs deepSome organisations are born digital and find these three aspects a natural state of being. For other pre-digital organisations, they’re likely to need to undertake some level of transformation to get there. In either case, responsiveness is a fundamental enabling part of the picture. More
10 May 2016