You have a great set of services in place and users seem to enjoy them. But there's a nagging doubt. How exposed are you to a disruptive upstart stealing your market? Equally, how will you respond if your users become accustomed to innovations in other markets and expect the same from you in short order? How defensible is your business model in the face of such rapid shifts? Are you being brave enough?
To focus on business as 'usual' (where usual is challenging enough) – and at the same time think in new ways to envisage new business models, is tough for any organisation. How can you get that start-up hunger and laser focus on rethinking the market, rethinking the business and rethinking the technologies required to enable a much bolder future?
Get the velocity and uncluttered clarity of a startup. Take ideas and work with real users fast, to learn how your services or business could be radically more effective in meeting market needs
16 May 2017
Organising effectively to deliver great end user services in the Digital Age is often a challenge for well-established, complex organisations. It often requires a significant transformation in how people work and how teams collaborate. For government, this is especially true.
That’s why the Department of Internal Affairs (DIA) and Assurity have partnered to set up the Service Innovation Lab (SIL) as an experiment, with the aim of seeing what value can be gained by creating an innovation environment with support from coaches to help teams work in new ways. More
11 April 2017
Our new Auckland Design Thinking practice aims to help clients get a better understanding of their customers and design the products and services their customers want.
The practice fits perfectly with Assurity’s experience in technology delivery. By joining up Design Thinking with Agile and other software delivery practices, we can help ensure that what’s imagined, invented and ideated in the Design Thinking process actually gets delivered into customers’ hands. More
11 January 2017
I believe that you and your employer are not being innovative enough. Controversial maybe, but while many suggest we’re now deep into the Digital Age, I think we’re racing through the innovation age with digital as the enabler.
So much has been written about digital and its impact on each of us. I believe, that as we reflect on 2016, we’ll appreciate that digital in itself has been confusing and difficult to fully understand. More
28 November 2016
To deliver constantly improving digital services that end users or customers love and have conversations about is a great achievement and something to be immensely proud of. To do that and look at what might happen next in your market and be ready to disrupt yourselves with a radically new product or business model is the real peak of digital business performance.
Some organisations are born digital. For them, it’s not a case of needing to transform themselves from a pre-existing, non-digital state, but to focus on the essential parts of being digital. More